Wellcome to SlideWow support center. Here you can get support for individual product, retrieve product licence. Find answer to questions about payment, delivery, technical issues, or other general questions.
Read and help yourself to solve problem more directly and effectively.
Lost the license key? Take it easy! It’s simple to retrieve license key for all SlideWow products. Please retrieve your registration code by submitting your licensed e-mail, your reg. name, or your order number to our customer service team (firstname.lastname@example.org).
Find solution to common problems encountered during ordering, installing, using, publishing. Here is list of frequently asked questions.
1. What are the differences of the three products? Which should I choose?
There are great differences among them. Photo Flash Maker output photo slideshow in flash file for embeding to the websites; HTML5 Slideshow Maker is for making HTML5 slideshow and it has a Mac version too; Photo DVD Maker can burn photo slideshow on DVD or Blu-ray disk for playing on DVD set. You can download and try to see which best suits your needs.
2. How can I get the program and license code after ordering?
Once you successfully place an order for SlideWow Product, you are supposed to receive a confirmation email with the license key for registering the program. If you want to know how to get Photo DVD Maker, please learn from the tutotial on getiing the program and license.
3. I don’t have credit card or PayPal account. How can process my transaction?
If you wish to order via bank/wire transfer, you should checkout with Avangate. Please choose Bank/Wire Transfer as payment option in the order form.
4. I have not received any thing yet since I ordered the program hours ago. Why?
For the program: You can download directly from our website.
For the licence code: First, please check if automatic conformation email was blocked as spam. If you place the order with SWREG or RegNow e-commerce platform, it may take several minutes to several hours to have the confirmation email with the license key delivered to your inbox; If you place the order with PayPal, it may take one day or longer time to have the confirmation email delivered. Please be patient.
5. Could I use the SlideWow products on Mac OS PC?
Yes, The HTML5 Slideshow Maker has a Mac version, so Mac users can use the Mac version of HTML5 Slideshow Maker to make HTML5 slideshow for free.
Sent an email to our customer service, tell us your concerns and suggestions. We will offer you immediate help.
Please contact us by email@example.com